Purchasing Information

Payment:

We Accept the Following Methods of Payment

• Major Credit Cards
• PayPal
• Checks
• Cash
• Bank Wire
• In Store Layaway Plans Available

Shipping:

US Delivery:

We work with a variety of blanket wrap delivery companies providing in home delivery and setup as well other services such as crate and ship. Blanket wrap carriers normally pickup merchandise from us every 2 weeks. They then return to their depot and schedule delivery to you. Depending where you are in the US your delivery may take 3 to 4 weeks. If you are in a remote area or an area not on a active route it may take longer. We look for the best rates for your delivery but they also are not expedited services. If our estimated delivery does not meet your schedule please do not purchase. If you would like quotes for expedited delivery please give us a call or email us for the best  service to complete you purchase.

Local Pickups:

We encourage local pickup and will assist with loading. Please bring your own packing material. Maryland sales taxes apply for local pickups. Please call ahead for store hours.

Shipping  International:

Canada-We provide crated driveway drop for large furniture items. Customer must uncrate, dispose of the crating material and move the item into their home. Small items are boxed and shipped with several services.

Other Countries: Please contact us.

Our Products and Merchandise:

Website listings are also available on our eBay store and in our retail store in St. Michaels. They are available first come first serve. Many of our items are items that are constantly restocked or are due to arrive from Europe and Asia. Please read our listing information carefully before you purchase to confirm you are in agreement with those details. If it is not clear or you have other questions please call. We reserve the right to remove listings as required as they relate to out of stock or prior sales. Although we endeavor to complete this task quickly time zone differences and hours of operation may take several days to complete this action.

We are an active importer receiving container deliveries every 30 days. Many of our items listed on our website are often arriving from their origin in Europe or in production in Asia. Always give us a call to discuss US arrival schedule. Items in Europe and Asia always involve transportation in those countries to loading points, packing and shipping, container transport to the US, transport from ocean terminals to our warehouse, unpacking, inspection, repacking, scheduling of  delivery, pickup by the delivery company and final delivery to you. Nearly all of the services we have little control over and there are often delays. Please call to discuss the timeline of our anticipated purchase and delivery to you.

Condition Reports:

Many of the antique items we offer range in age from 50 years old to well over 100 years old and as such have experienced a wide range of owners and use. As a result we will not list every chip, nick and scratch in our description since we consider this part of the history of the item. We have found  from experience that a customer’s view or expectations of the condition of an item or more importantly what is acceptable to them varies so we prefer to talk with you one on one. What we may consider very good or exceptional is the result of many years of selecting the best we can find in the market. If you have questions about the condition of an item or require a detailed condition report please give us a call. It is your responsibility to ask. We encourage you to always call prior to your purchase. As the Seller we will attempt to answer all of your questions in a timely manner. We receive many emails daily, so please be patient. If you do not receive a response by us via email please check your Spam Filter or Junk Mail. Telephone inquires receive immediate response during business hours. Due to the volume of inquires we receive we prefer that condition reports, additional photos and specific details on a particular item be requested via telephone.

Our Service Department:

We have a complete service department as well as provide restoration services on many pieces. Services include, modifications on beds, cabinets, table as well as other projects. Always give us a call to discuss the piece of modifications you are interested in. We inspect all merchandise for condition prior to shipment to you.

Customer Service:

Please call us at 410-745-3700 or e-mail us at the_gatz@hotmail.com and we will answer any questions you may have about the item you are interested in purchasing, shipping, delivery and additional condition reports. Our internet business and eBay business is operated from our retail based store in St. Michaels, Maryland. Our hours of operation are Tuesday thru Saturday 10 am to 5pm, EST. We are closed Sunday and Monday.  Due to the nature of the internet our web site as well as our eBay store operate 24 hours a day, 7 days per week. As a result of  our manned hours of operation, time zone differences we will normally do not respond to your emails or phone calls until our posted operating hours.